Responsible Gaming

Paddy Power Responsible Gaming — Keep It Fun, Not Addictive

Gaming should be an enjoyable form of entertainment. Paddy Power believes every player should know their limits — which is why responsible gaming is our highest priority.

What does responsible gaming mean?

Responsible gaming means keeping gaming a controlled part of your leisure time. It does not mean you cannot play — it means you play mindfully, within a set budget and a set time.

At Paddy Power, we want every player to stay happy and healthy. If gaming ever becomes a source of stress rather than enjoyment, it is no longer entertainment — it is a problem. Paddy Power is always here to help you recognize that problem and find a way through it.

Online gaming is growing fast in Bangladesh. Most players enjoy it responsibly and within their limits. However, a small number can sometimes lose control. Paddy Power wants to make sure that never happens to any of our players — which is why we offer a range of protective tools.

Remember — playing on Paddy Power is entirely your choice. We never want you to play beyond your means or spend money you can't afford to lose. Your family, health, and peace of mind will always matter far more than any game.

Paddy Power's Commitment: We never encourage problem gaming behaviour. Our goal is your long-term happiness and wellbeing.

The Golden Rules of Responsible Gaming
Set a budget

Decide how much BDT you're willing to spend per session before you start — and stick to that limit.

Set a time limit

Decide in advance how long you will play. Set a timer and stick to it.

Don't chase your losses

Chasing losses by placing bigger bets won't help. Take a break.

Never gamble with borrowed money

Only use funds you can afford to lose — money whose loss won't affect your day-to-day life.

Take a break

Taking regular breaks keeps gaming healthy. Make time for family and friends.

Paddy Power Safe Gaming Tools

Tools We Provide to Keep You Safe

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once set, it cannot be easily increased — protecting you from overspending.

Session Time Limit

Set a limit on how long each session lasts. When your time is up, Paddy Power will automatically remind you or end the session.

Loss Limit

Play will automatically stop once you have lost a set amount. This helps prevent chasing losses.

Cooling-Off Period

Temporarily pause your account for anywhere between 24 hours and 6 weeks. Come back when you're in a clearer headspace.

Self-Exclusion

Close your account for an extended period — from 6 months up to permanently. Opening a new account is not permitted during self-exclusion.

Reality Check

At regular intervals, Paddy Power will notify you of how long you have been playing and show a summary of your wins and losses.

How to Use These Tools

Using responsible gaming tools at Paddy Power is straightforward. Just a few simple steps are all it takes to put the right protections in place.

1
Log In to Your Account

Log in to your Paddy Power account and open the Settings menu.

2
Go to the Responsible Gaming Section

Look for the "Responsible Gaming" option in your account settings.

3
Choose Your Preferred Tools

Set a deposit limit, time limit, or self-exclusion — whichever you need.

4
Confirm and Save

Confirm your limits. Decreasing a limit takes effect immediately; increasing one requires a waiting period.

If you need assistance, contact Paddy Power's live chat support. We're available 24/7 and ready to help.

Check Yourself

Ask yourself the questions below. If you answer "yes" to most of them, consider reaching out for help.

1

Have you repeatedly spent more than your set budget?

2

When you lose, do you feel like one more round will turn things around?

3

Are you finding it hard to stop playing?

4

Are your family or loved ones concerned about your gaming?

5

Is gaming affecting your sleep or work?

6

Have you ever spent money on gaming that was meant for something essential?

7

Do you sometimes feel uneasy about your own gaming habits?

Keep in mind: True courage means acknowledging a problem. If you answered yes to any of the questions above, don't wait — contact Paddy Power support now.

Recognise the warning signs

Signs that you may need help

Financial difficulties: Money set aside for regular expenses is being spent on gaming.

Family strain: Arguments or conflict at home because of gaming.

Concentration issues: Struggling to focus on work or studies, with gaming constantly on your mind.

Sleep problems: Playing late into the night, feeling tired in the morning, sleep routine has broken down.

Confidentiality: Hiding your gaming activity from family or friends.

Mood swings: Excessive excitement when winning, and irritability or anxiety when losing.

Budget breach: Consistently going over your set limits.

Social withdrawal: Spending less time with friends and family.

Conscious limits: You're within your limits — that's healthy gaming.

Urgent Warning Healthy

Protection of Minors

Paddy Power strictly prohibits gaming by anyone under 18. We enforce rigorous age verification on our platform to prevent minors from gaining access.

If there are children or teenagers in your household, install parental control software on your computer or mobile device. Never share your Paddy Power account password with anyone.

  • Always log out of your account when you are done using your device.
  • Never write down your password anywhere a child could find it.
  • If you have any suspicions, let Paddy Power know — we'll look into it.
  • Any account found to belong to a minor will be closed immediately.

Strict policy: If a minor is found to have used an account, that account and all associated balances will be forfeited and the account will be permanently closed.

Mental Health & Support

Gaming addiction is a real issue, and professional help can make a genuine difference. Paddy Power wants you to know that you are not alone — support is available.

If you feel your gaming behaviour is getting out of control, take the following steps:

Contact Paddy Power Support

Our support team will help you with compassion and without judgement.

Activate Self-Exclusion

Temporarily or permanently close your account to remove the temptation.

Tell someone you trust

Tell a family member or friend. It's easier to cope when you're not facing it alone.

Seek professional help

Seeking help from a mental health professional is not a sign of weakness — it takes real courage.

Responsible Gaming FAQs

Frequently Asked Questions

No, self-exclusion does not affect your account balance — it remains safe. Only gaming activity is suspended. Once the exclusion period ends, you can access your balance as normal. However, no bonuses will apply during the exclusion period.

Lowering your deposit limit takes effect immediately. Increasing it requires a waiting period — typically 24–48 hours. This is intentional, to prevent impulsive decisions that could cause harm.

Start by speaking with them with empathy — approach with support, not judgment. You can reach out to Paddy Power's support team for guidance. You may also arrange a referral to professional mental health services. Most importantly, don't leave them to face it alone.

A cooling-off period is a short-term break — typically from 24 hours up to 6 weeks — after which your account reopens automatically. Self-exclusion is a longer-term measure, ranging from 6 months to permanent. During self-exclusion, you cannot access Paddy Power or open a new account.

Using a deposit limit or session time limit does not affect your eligibility for bonuses, as long as the bonus terms and conditions are met. However, bonuses do not apply during self-exclusion or a cooling-off period. Players who use responsible gaming tools are equally valued at Paddy Power.

Paddy Power's Responsible Gaming Commitment

We believe a truly trustworthy platform does more than offer games — it takes responsibility for its players' wellbeing and peace of mind. Paddy Power takes that responsibility seriously.

We will never encourage you to play beyond your means. We will never turn a blind eye to problem gaming. We are always by your side — not just in gaming, but in life.

Play Responsibly, Play Enjoyably

Join Paddy Power — where gaming is not just about winning, but about enjoying it safely.

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