Paddy Power Privacy Policy — How Your Information Is Kept Safe

Introduction & Scope

Paddy Power (referred to herein as "we", "the platform", or "Paddy Power") is deeply committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data.

This policy applies to the Paddy Power website (paddypower.ceo), mobile application, and all other digital services. Whenever you use our platform, the terms of this policy apply automatically.

We adhere to international data protection standards and are committed to handling your information with the utmost respect.

What Information We Collect

Paddy Power may collect the following types of information:

Personal Identification Information

• Name, Date of Birth & National ID Number
• Email address and mobile number
• Current & Permanent Address
• Passport or government-issued ID details (for KYC verification)

Financial information

• Payment method details (bank account or mobile banking number)
• Transaction History & Amounts
• Deposit & Withdrawal Records

Technical Information

• IP address and device information
• Browser Type & Operating System
• Activity logs and session data on the platform
• Cookies and tracking information

Gaming activity information

• Gaming history and preferences
• Bet Amount & Outcome
• Time Spent on the Platform

How Your Information Is Used

Paddy Power uses your information for the following purposes:

With your consent, Paddy Power may send you relevant promotional communications. You can unsubscribe at any time.

Who Your Information Is Shared With

Paddy Power may share your information only in the following limited circumstances:

• Payment Providers: To process transactions — only the minimum necessary information.
• Legal authorities: Where required by court order or legal obligation.
• Security Audits: When required for fraud or criminal investigations.
• Service Providers: Technology and infrastructure partners — bound by strict confidentiality agreements.

Cookies and tracking technologies

The Paddy Power website uses cookies and similar technologies. Cookies are small data files stored in your browser.

Cookie types

• Essential cookies: Essential for keeping the platform running — these cannot be disabled.
• Functional cookies: Helps remember your language and preferences.
• Analytics Cookies: Usage patterns are analysed to help improve the platform.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.

Data Protection Measures

Paddy Power employs industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption — across all data transmissions.
• AES-256 encryption — for securing sensitive data at rest.
• Two-Factor Authentication (2FA) — for account security.
• 24/7 security monitoring and cyber threat detection.
• Regular independent security audits and penetration testing.
• Strict access controls — only authorized personnel may access your data.

Your Rights

You have the following rights on the Paddy Power platform:

Protecting Children's Privacy

Paddy Power strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors.

If we become aware that a minor has registered an account, that account and all associated data will be deleted immediately.

If parents suspect their child is using Paddy Power, please contact our support team immediately.

Data Retention Period

Paddy Power retains different types of data for varying periods:

• Account information: For the lifetime of the account and a minimum of 5 years after closure (legal obligation).
• Transaction Records: A minimum of 7 years, in accordance with financial regulations.
• KYC documents: Up to 5 years after account closure.
• Technical Logs: Typically 90 days to 1 year.
• Marketing Information: Until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymised.

Privacy Policy updates

Paddy Power may update this Privacy Policy from time to time. In the event of significant changes:

• A notification will be sent to the account's registered email address.
• A clear notice will be posted on the platform.
• The effective date of any changes will be updated at the top of this page.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact Us

For any privacy-related questions, requests, or complaints, please contact Paddy Power support:

We typically respond to privacy-related requests within 24–72 hours.